WEB Merseyside 176 Corporation Road, Birkenhead, Merseyside. CH41 8JQ
0151 653 3771

What is Early Help for Families?

Early Help is a term describing a range of interventions by agencies with an individual child or family which aim to offer support to make sure all of their needs are met so they can flourish.

Interventions can be ‘early’ in terms of the age of a child, and ‘early’ in terms of an issue arising in the life of a child – from pre-birth to eighteen.

Early Help is everybody’s responsibility: together we will make sure that children, young people and their families are safe, happy and ready for school, work and life’s challenges.

Early Help means better outcomes for children and families. Effective Early Help will resolve problems before they become overwhelming and require high cost, reactive services. Early Help enables children to be ready for school and more likely to achieve their full potential.

Community Matters Partnership

Community Matters forms part of Wirral Council's early help delivery model working with non-profit and community partners, including WEB Merseyside, Koala Northwest, Fender Community hub, Caritas, WIRED and North Birkenhead Development Trust and the Safer Wirral Hub.

Early Help at WEB

Where families are experiencing difficulties and are looking for some support,  WEB can meet with family members, listen to their concerns and help to address those concerns by finding the appropriate help and support as quickly as possible. In effect, WEB can become a key worker for families for addressing any difficulties they are facing and help to stop the situation from becoming a bigger issue in the future.

To discuss whether early help is suitable for you and your family - please email  This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0151 653 3771, or complete a referral form.  Please note this referral is for families to self refer only,  if you are a professional wishing to make a referral into early help for a family, you must follow your organisation's own safeguarding procedures.